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Cato Brand Partners Privacy Policy
Cato Brand Partners respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store and manage your information in line with the Privacy Act 1988 and the Australian Privacy Principles.
By providing your personal information or interacting with us, you agree to the terms of this policy.
1. What information we collect
We may collect the following types of personal information.
- Name
- Email address
- Phone number
- Company name and job title
- Information you provide to us directly through forms, emails or conversations
- Information about how you use our emails or website, such as open rates, clicks or page views
- Technical information collected through cookies or analytics tools, such as browser type or device preferences
We only collect information that is necessary for our business activities.
2. How we collect information
We collect personal information in several ways.
- When you subscribe to our newsletter or updates
- When you contact us, make an enquiry, or request a proposal
- When you visit our website or interact with our content
- When you engage our services
- Through third party tools or service providers that support our email communications and website performance
Where possible, we collect information directly from you. If we receive information from someone else, we take steps to ensure you are aware of this.
3. Why we collect and use your information
We use your personal information to:
- Send newsletters, updates and communications you have chosen to receive
- Provide information about our services
- Respond to enquiries and manage client relationships
- Improve the performance and content of our website and emails
- Maintain internal business records
- Meet legal, regulatory or compliance requirements
We limit our use of your personal information to the purposes set out above.
4. Disclosure of information to third parties
We may share your information with trusted third party service providers who help us operate our business. These may include:
- Email distribution platforms
- Website hosting providers
- Analytics and reporting services
- Cloud storage providers
Some of these providers may store data outside Australia. We only engage third parties that have strong privacy and security practices in place.
We never sell your personal information.
5. How we store and protect your information
We take reasonable steps to keep your personal information safe. This includes:
- Storing information in secure systems
- Restricting access to authorised team members and service providers
- Using appropriate technical safeguards to protect data
- Regularly reviewing our storage and security practices
We keep personal information only for as long as it is needed for the purposes described in this policy or as required by law. When information is no longer needed, we take steps to securely destroy or de identify it.
6. Access to your information and correction requests
You have the right to request access to the personal information we hold about you. You may also ask us to correct any information that is inaccurate, incomplete or outdated.
To make a request, please contact us using the details below. We may need to verify your identity before releasing information.
7. Unsubscribing or opting out
You can unsubscribe from our newsletter at any time using the link at the bottom of each email.
If you prefer, you can also contact us directly and ask to be removed from our mailing list.
8. How to make a privacy complaint
If you have concerns about how we have handled your personal information, please contact us. We will take your complaint seriously and work with you to resolve the issue.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner. Visit www.oaic.gov.au for more information.
9. Contact us
If you have any questions about this policy, would like to update your information, or wish to make a complaint, please contact us.
Email: melbourne@catobrandpartners.com
Phone: +61 3 9421 0100
Address: 103/441 Docklands Drive, Docklands. Victoria. 3008
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